Director of Operations


  • Demonstrate and hold true to GBO’s values:
    • Pursue Empathetic, Caring Relationships: We will care about our patients and about each other
    • Embrace the Difficult: We courageously seek challenges and change
    • Take Responsibility: We take ownership for our actions, provide solutions to problems and demand the same for each other
    • Be Better: We constantly seek opportunities to learn and improve who we are and what we do
  • Ensure that the Company’s culture and values promote ethical practices, integrity and a positive work climate that enables the business to attract, retain and motivate high performing employees.
  • Provides administrative direction and coordination of oncology services throughout the GBO footprint. Evaluates, develops, and adapts the clinical and business processes of oncology to meet the ever changing healthcare environment and needs of patients and families.
  • Responsible for the managing and evaluation of performance as well as the coaching and mentoring of Providers through talent development.
  • Implement metrics and processes to collect and analyze the data to better manage the business and effect positive change.
  • Coordinates the use of human and financial resources to ensure all locations operate efficiently and effectively.
  • Maintains liaison with all levels of clinical and support services, physicians and outside organizations to coordinate clinic business, accomplish directives and to facilitate the resolution of issues, concerns and problems.
  • Leads teams to deliver outcomes which support the advancement of the GBO strategic plan.
  • Partners with other key departments to develop short and long term strategic plans for the service, operating and capital budgets.
  • Manages contracts and service agreements associated with the oncology service line.
  • Ensures compliance with regulatory and accreditation requirements in order to problem solve, critical think, and manage risk.
  • Provide a safe environment for patients and employees.
  • Promote and maintain confidentiality.
  • Understand, maintain and build on Green Bay Oncology’s philosophy and brand.
  • Willingly accepts other duties as assigned.



  • Bachelor’s degree in health administration, business, personnel management or related field; or equivalent experience.
  • Master’s degree preferred.
  • Minimum of seven years of experience in business or healthcare management.
  • Adequate clinical knowledge and skills to plan, evaluate, perform, and lead the quality of patient care.


  • Excellent and effective communication skills.
  • Possess tact, concern for others, objectivity, good work ethic and the willingness/ability to adapt to change.
  • Ability to maintain control and act appropriately during stressful and emergent situations.
  • Strong organizational skills and ability to multi-task.
  • Knowledge and understanding of required rules and regulations, i.e. HIPAA, OSHA, etc.
  • Competent and proficient understanding of computer programs needed to fulfill responsibilities of the role.
  • Good reasoning and problem-solving abilities.



  • This job operates in a health care setting. This role routinely comes into contact with patients who may have contagious illnesses.
  • Occasionally, exposed to hazardous chemicals
  • The noise level in the work environment is usually moderate.
  • Regularly required to stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms.
  • Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required.
  • Occasionally sit, climb, balance, stoop, kneel and/or crouch.
  • Evening and/or weekend work; extended hours and irregular shifts may be required.
  • Rarely lift and/or move up to 50 pounds.



This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job.  This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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